- Overview
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Communicate effectively using the phone with clients, customers, colleagues and bosses
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Avoid telephone blunders that strike others as rude and unprofessional
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Speak effectively on business conference calls
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Present confidently on Skype and FaceTime calls
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Use the telephone effectively in all aspects of business life
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Selling with stories
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Virtual sales presentatons
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Remote selling
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Pitching yourself
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Communicating to drive change
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Building a business case/proposal over the phone
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Presenting like a CEO
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Win Communication skills for telephone and conference calls
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You need a phone and voicemail
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A desire to become a master communicator
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A strong need to communicate important messages
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Workers looking to build their soft skills
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Younger executives who want to communicate with everyone in their business life, including older colleagues
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Older executives who want to communicate with everyone in business, including young people
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Sales management
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Trainers
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Sales trainers
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CEOs
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C-level executives
Communication Skills - Telephone skills in the workplace are essential for business success. Conference calls, client updates, Skype/Zoom video meetings, and even job interviews are all conducted through the help of telephones and smartphones. In a digital era filled with endless emails and social media posts, the live human voice remains a singular power.
Are you and members of your team using the telephone for maximum business success?
Do you have Baby Boomers in your organization who are afraid of Skype video and Apple FaceTime and are slow to text clients and customers who may be Millennials?
Do you have Millennials on your team who don't realize that Baby Boomers expect their calls answered and their voicemails returned?
This course is for anyone on your team who uses a telephone and for everyone who wants to increase their communications and business successes with customers, clients, prospects, colleagues, investors, and bosses.
What will students achieve or be able to do after taking this course?
Communicate effectively using the phone with clients, customers, colleagues and bosses
Avoid telephone blunders that strike others as rude and unprofessional
Speak effectively on business conference calls
Present confidently on Skype and FaceTime calls
Use the telephone effectively in all aspects of business life
Here is what Udemy students say about this course:
"The course is helpful as it addresses intricate details of using the phone in a formal environment, which I was not paying too much attention to before." Princess Sello
"Nice course and advices keep going TJ ur amazing" Oussama Khaldi
Please note: this is a telephone communications skills course conducted by a real person who is speaking and demonstrating communication skills. If you are looking for a course with lots of animation, slides, special effects, slick edits, and robotic voices, this course is not for you.
Enroll today to learn Winning Communication Skills for Telephone, Conference Calls!
Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls
Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls
Never Confuse Personal Phone Use with Business Telephone Use Again
Never Confuse Personal Phone Use with Business Telephone Use Again
Why Your Phone is the Best Secret Business App Ever
Why Your Phone is the Best Secret Business App Ever
Planning Your Successful Phone Environment
Planning Your Successful Phone Environment
Exciting New Update to this Course
Exciting New Update to this Course
Final Preparation for Your Successful Phone Meetings
Final Preparation for Your Successful Phone Meetings
Making Sure Your Phone Passes Your Friend Test
Making Sure Your Phone Passes Your Friend Test
Planning for Winning Conference Calls
Planning for Winning Conference Calls
Look Prime Time Ready for Your Video Calls
Look Prime Time Ready for Your Video Calls
Placing Phone Calls Like the Consummate Professional
Placing Phone Calls Like the Consummate Professional
Always Knowing the Best Time to Call Clients and Prospects
Always Knowing the Best Time to Call Clients and Prospects
Now You will Never Wake Up a Client in the Middle of the Night
Now You will Never Wake Up a Client in the Middle of the Night
Answering the Phone so Everybody Knows You are Ready for Business
Answering the Phone so Everybody Knows You are Ready for Business
No Such Thing As Answering The Phone Too Quickly These Days
No Such Thing As Answering The Phone Too Quickly These Days
Your Clients Will Never Think You are Screaming At Them Again
Your Clients Will Never Think You are Screaming At Them Again
Knowing How to Sound Your Very Best - Every Time
Knowing How to Sound Your Very Best - Every Time
The Right Way to Put Someone On Hold
The Right Way to Put Someone On Hold
No Discussion Found
4.3
2800 Reviews
TJ Walker
Instructor
Media Training Worldwide Digital
Instructor
This Course Includes
