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Inclusive Selling Across Culture, Race, & Gender Differences

Master Inclusive Selling Across Cultural, Racial, and Gender Differences: Boost Sales, Build Trust, and Foster Diversity

194 Students

49min

All Levels

4.9

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  • Overview
  • Curriculum
  • Discussion
  • Review
  • Instructor

What you will learn

  • Understanding DEI Principles: Learn the foundational concepts of diversity, equity, and inclusion (DEI) and their impact on sales success.

  • Cultural, Racial, and Gender Sensitivity: Recognize and respect cultural norms, gender dynamics, and racial considerations to build stronger client relationship

  • Cross-Cultural Communication: Master effective communication techniques, including overcoming language barriers and using non-verbal cues to connect.

  • Building Trust Across Differences: Develop strategies to foster authentic trust and rapport with clients from various backgrounds.

  • Objection Handling: Learn how to address objections related to cultural, racial, and gender issues in a respectful and solution-focused manner.

  • Leveraging Diversity for Sales Growth: Discover how to tap into diverse markets and use inclusive selling strategies to drive business growth.

What are the requirements for taking your course

  • No prior experience in diversity training or sales is required.

Who is this course for

  • Sales Professionals: Those working in sales and customer success roles who want to improve their ability to communicate and connect with diverse clients.

  • Customer Success Managers: Professionals looking to enhance their relationship-building skills in a culturally diverse marketplace.

  • Business Leaders & Managers: Those responsible for sales teams and customer interactions who aim to create more inclusive and effective selling environments.

  • Anyone Interested in DEI: Individuals who want to deepen their understanding of diversity, equity, and inclusion and apply these principles in their sales strategies.

Description

Unlock the power of diversity with our Inclusive Selling: Selling Across Culture, Race, and Gender Differences course. This comprehensive, 1-hour 15-minute training is designed for sales and customer success professionals seeking to improve their approach to diverse clients. Learn the essential skills to navigate cultural, racial, and gender differences, enhance communication, and build trust in all your sales interactions.

Throughout the course, you will:

  • Gain a deep understanding of diversity, equity, and inclusion (DEI) principles and how they impact customer loyalty and trust.

  • Master cross-cultural communication techniques, including overcoming language barriers and adapting communication styles.

  • Learn effective strategies for building rapport and trust with clients from different cultural, racial, and gender backgrounds.

  • Develop the skills to handle objections sensitively, focusing on cultural and gender issues, while maintaining a solution-oriented approach.

  • Leverage diversity in sales strategies to expand your client base, drive innovation, and increase sales growth.

With downloadable resources, quizzes, and actionable strategies, this course provides the tools necessary to excel in today’s diverse sales environment. Whether you're looking to improve your current skills or prepare for real-world applications, this course equips you with the expertise needed to thrive in a global marketplace.

Take this course to transform your sales approach, foster stronger relationships, and elevate your business performance by embracing the value of diversity in sales!

Introduction to Inclusive Selling

The Importance of Diversity and Inclusion in Sales

Understanding Cultural, Racial, and Gender Differences in Sales

DEI Principles and Cultural/Gender Differences in Sales Quiz

Effective Communication and Building Trust Across Differences

Mastering Cross-Cultural Communication

Building Trust and Rapport Across Cultural, Racial, and Gender Differences

Effective Communication and Trust-Building Strategies Quiz

Overcoming Objections and Handling Sensitivities

Navigating Objections in an Inclusive Sales Environment

Sensitivity Training for Sales Professionals

Objection Handling and Navigating Sensitive Topics Quiz

Leveraging Diversity for Business Growth

Leveraging Diversity to Drive Sales Growth

Fostering Continuous Learning and Adaptation in a Diverse Sales Landscape

Leveraging Diversity and Continuous Learning Quiz

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4.9

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This Course Includes

8 Lessons
4 Quizzes
0 Assignment
7 Downloadable Resources
English
Full Lifetime Access
Certificate of completion
Go To Class

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